What can we help you with today?
Report
Have you found something broken, missing or in need of Council’s attention? Use Snap Send Solve to report an issue to us using the form below.
If related to an urgent matter regarding safety and wellbeing including dangerous animals, flooding, obstruction of roads, etc. please contact Council on 8571 1000. In case of an Emergency please call 000 for Police, Fire, and Emergency Medical services.
Pay
Pay for Council issued invoices, including rates, permits and registrations online.
Phone
(03) 8571 1000
Our phone lines are staffed between 8:30 am and 5 pm, Monday to Friday.
If you call us after hours, our afterhours service will pass urgent health and safety issues to the Council officer on duty. This includes dangerous animals, flooding, blocked roads and urgent repairs to Council buildings. For all other matters, Council will respond during normal business hours.
If you're experiencing immediate danger, please call 000 for Police, Fire and Emergency Medical services.
Visit Us
We have three Customer Service Centres spread throughout the City. Find your closest centre here.
Post
Postal Address: PO Box 200, Dandenong, Victoria, Australia, 3175
National Relay Service
The National Relay Service
If you are d/Deaf, hard of hearing, or have a speech/communication difficulty please contact us by:
Step 1
Contact us through your preferred NRS call channel detailed on NRS call numbers and links.
Step 2
Provide the NRS with our phone number 03 8571 1000
For more information visit: About the National Relay Service
Translating and Interpreting Service
To contact Council in your own language through the TIS (Translating and Interpreting Service). Phone 133 677 and ask to be put through to 8571 1000.
The Victorian Interpreter Card and Interpreter Symbol are used to help residents with low English proficiency to access language services and help staff identify the need for language assistance and book interpreters.
When you see the interpreter symbol sign it means that language assistance is available. Show your interpreter card to customer service staff to request language assistance.
Download and print the Victorian Interpreter Card
Media Enquiries
Journalists with media enquiries should email media@cgd.vic.gov.au or phone the Media Manager on 0478 281 454.
Sign up to our Customer Portal.
Make an online payment at any time.
We have three Customer Service Centres in Greater Dandenong.
There are a range of ways to connect with Council, from Enewsletters to Social Media. Find out more.
Here you will find news from around the City, announcements, service information and public notices.